FREQUENTLY ASKED QUESTIONS
The Program
Our Medical Weight Loss Program includes a:
- Free Discovery Call with a board-certified weight loss provider
- 1:1 video visits with a board-certified weight loss provider
- A professional and comprehensive medical consultation
- Individually customized, FDA-approved prescription weight loss medications, if clinically-appropriate and refills*
- Prime Metabolic Wellness and Weight Loss prescription medications are clinically proven with scientific evidence to assist in weight loss and weight management (medication availability may vary)
- 1:1 ongoing-regular and convenient check-ins to ensure you stay on track and to track your progress
- Medication and treatment plan adjustments to meet your weight loss goals
- Nutritional and exercise advice
- Help with submitting insurance prior-authorization paperwork for medication coverage,
- Unlimited messaging with your board-certified weight loss provider
Program Cost*
- $99.99 per month plus a $50.00 one-time start fee. Get the start fee waived for a limited time
- $269 for a 3 month membership ($89.99/month or save 10%) plus a $50.00 one-time start fee. Get the start fee waived for a limited time
*The cost of medications is not included in the price of this subscription but may be covered by your insurance depending on your benefits.
Prime Metabolic Wellness and Weight Loss membership includes a complimentary lab test for a tailored prescription and treatment plan. You may upload the following lab tests (Comprehensive Metabolic Panel, Lipid Panel, Hemoglobin A1c, and TSH) if they were completed within the last 12 months to fast-track the process. Depending on the lab location, there may be a direct lab draw fee for the test. We recommend contacting your lab in advance to inquire about any additional fees for the blood draw.
There are no specialized diets to be on while on the Prime Metabolic Wellness and Weight Loss Program. However, being on a well-balanced, reduced-calorie diet coupled with a regular exercise regimen provides the best results while on the medical weight loss program.
We will review your history and can continue you at the same dose when switching over.
Subscriptions are risk-free. You can cancel your services at any time for any reason from your portal by sending a message via your portal or emailing our support team at least 72 hours before your next renewal date at: [email protected]. While you may cancel your subscription at any time, please note that, cancellation will not go into effect until the end of your subscription plan. Additional state and local sales tax may apply.
Prime Metabolic Wellness and Weight Loss is a multistate telehealth platform. We are currently serving members located in Arizona, Colorado, Iowa, Massachusetts, New York, and Washington. Please note that you have to be located in one of these states for your clinician to prescribe your medication.
Yes, it is a legal requirement to verify the identity of all members on the platform. The following are acceptable forms of government-issued identification:
Valid Driver license
State-issued identification card
Valid US-passport
Foreign-issued passport, with the country of origin visible
Military-issued identification card
Global Entry ID card
To get started, simply book a discovery call to see if you are clinically a good fit for our medical weight loss program
Once you have completed the discovery call and are eligible for our weight loss program, you will have a one-on-one treatment visit with a board-certified weight loss provider, where you will receive your prescription medication and treatment plan. During your treatment visit, your provider will thoroughly review your history, order and review applicable lab results to better understand your biology, and create a customized treatment plan for you. We prescribe medication only when it is clinically appropriate and necessary
Medication
Not at this time. Cost of medication is separate from the membership fee and may be covered by insurance depending on your benefits. You may also choose to pay cash for the medication or use your FSA/HSA card at the pharmacy, if applicable.
To assist with medication cost, your Prime Metabolic Wellness and Weight Loss provider will submit prior-authorization paperwork if indicated by your insurance.
We prescribe only FDA-approved medications that are clinically proven with scientific evidence to assist in weight loss and medical weight management. As safety is our top priority, all the medications we prescribe are non-compounded, ensuring safety, quality, effectiveness, and consistency. As compounded drugs are not FDA-approved, and do not undergo safety, effectiveness, quality, and manufacturing review. We do not prescribe or encourage the use of compounded GLP1 medications (such as compounded semaglutide or compounded tirzepatide.
Our clinicians prescribe:
GLP1 medications such as Zepbound, Wegovy, Ozempic, Mounjaro, Saxenda. GLP-1s are non-habit forming, science-based, clinically proven, and stimulant-free. GLP-1 medications deal with the underlying biology, an important aspect of weight loss, and help achieve and maintain your goal weight. GLP-1 is a naturally occurring hormone released in the body's gastrointestinal tract in response to food and sends powerful signals to your brain to lower your appetite, promote satiety/fullness, regulate your digestion, maximize nutrient absorption, and improve your metabolism.
Other medications your clinician may prescribe to help meet your weight loss goal include:
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Metformin heightens the body's sensitivity to insulin, thereby reducing insulin resistance levels. Multiple studies have found Metformin to be effective for weight loss.
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The combination medication Bupropion/Naltrexone (brand name Contrave) acts on the brain to reduce appetite and cravings and has long been prescribed for weight loss.
To learn more about each of these medications individually visit here.
The most common side effects of GLP1 medications are nausea, vomiting, constipation, diarrhea, upset stomach, abdominal pain, heartburn, headaches, fatigue, dizziness, acid reflux, and hair loss.
There are more rare side effects with GLP1 medications, which include pancreatitis, gallstones, kidney problems, vision problems, low blood sugar, rapid heartbeat, suicidal thoughts/behaviors, medullary thyroid cancer (medullary thyroid cancer side effect- thus far has only been observed in rodents from clinical laboratory trials).
To learn more about each of these medications individually visit here.
Our Providers
All Prime Metabolic Wellness and Weight Loss providers are board-certified, US-licensed, and member of the Obesity Medicine Association, an association and leader in Obesity Medicine. Our providers are guided by the latest research, standards of care, and the most up-to-date science.
Our providers only prescribe medication if they determine that you medically qualify. They review your detailed health and weight history in addition to your comprehensive lab testing to create an individualized and customized treatment plan specific to your biology, overall health and wellness goals, preferences, and behaviors.
You can message your provider anytime between appointments to discuss any questions, concerns, side effects, or refills you may need. Log into your account and click on Messages to contact us or schedule a visit to check in.
Meet as often as clinically necessary as recommended by your provider — typically once a month. You can send a message to your provider and care team anytime to discuss any questions, concerns, side effects, or refills you may need. Log into your portal account and click on Messages to contact us.
Your weight loss provider may want to meet more often at first, but you’ll find the right frequency as you work together.
Insurance
We do not accept insurance for the membership cost at this time. However, you can download your superbill invoice from your portal and submit it to your insurance for reimbursement.
We will work with you to help navigate through the insurance process to see if your insurance will cover the cost of prescription medication and to maximize your insurance prescription drug plan
Your weight loss provider will evaluate you for an alternative and affordable treatment plan if the medication is not covered by your insurance or is out of stock at your preferred pharmacy.
You can pay for your membership using your HSA or FSA card. You may also obtain your invoice from the billing page in your portal and submit it for HSA/FSA reimbursement.
Privacy
The privacy of our members is highly important to us. We follow medical laws and privacy acts governing patient privacy. We are HIPAA compliant and have implemented very strict privacy and security guidelines to comply with applicable privacy laws and protect your information. Please visit our privacy policy to learn more.